LAN Solutions has been invaluable to Distress Centre. Technology is the backbone of our ability to connect with our clients, LAN Solutions helps to keep our services up and running 24 hours a day so we can be there for people in crisis. LAN Solutions has consistently provided Distress Centre with sound recommendations, exceptional customer service and a great collaborative working relationship.
LAN Solutions has been providing IT support to the Calgary Winter Club for over 10 years and although our technology requirements have grown substantially over that time, LAN has consistently provided us with the service and expertise that we require to continue to drive our operations. Our requirements range from basic office set-ups, to very time sensitive fixes for our point of sale and registration systems, along with maintaining significant network infrastructure. We can count on LAN for consistency in delivering a high level of professionalism and expert support, while having full confidence in knowing that their recommendations are always in our best interests.
Since 2003 LAN Solutions has been the sole IT solutions provider to KLS Earthworks. During this time, they have managed our:- Workstation and Server Infrastructure- Software licensing, installation and maintenance- Network security and virus protection- User profile creation and maintenance (including email management)- Disaster recovery including local and remote backup services- Telephone integration- Various other technical issues as they ariseLAN Solutions technicians clearly explain potential problems and provide solutions that are well suited to our company size and budgets. Their people are knowledgeable and they understand that our infrastructure requirements are different from other companies.I appreciate the digital “ticketing” system that LAN Solutions uses to monitor the status of each work order. I automatically receive email updates as the status of a work order is updated. This allows me to ensure that jobs are completed and to clearly understand the detailed billing statements we receive.I would recommend LAN Solutions to anyone seeking any of the services listed above.